1. What is Privacy Policy?

    AirSound Co., Ltd. (hereinafter the ‘Company‘) collects, uses and provides personal information based on the user's consent, and actively guarantees the user's right (the right to self-determination of personal information). The company complies with the relevant laws and personal information protection regulations and guidelines of the Republic of Korea that information and communications service providers must comply with.

    “Privacy Policy” means the guidelines that the company must follow so that users can use the service with confidence by protecting their valuable personal information. This privacy policy applies to the Tkita Note service (hereinafter referred to as 'Tkita Note' or 'Service').

2. Collection of personal information

    We collect the minimum personal information necessary to provide the following services through the website or individual applications or programs during membership registration or service use.

    Some services may collect additional personal information with user consent in addition to the information commonly collected in the ‘Tkita Note Account’ to provide specialized functions.

    • Tkita Note
      • Required: Nickname, email, Password
      • Select : Date of birth, Gender, Profile picture
    • Customer Center
      • Required: Phone number, Nickname, email, Tkita Note account
    Required information? : Information to perform essential functions of the service
    Optional information : Information that is additionally collected to provide more specialized services (even without optional information, there is no restriction on service use.)

    personal information is collected as follows.

    In the case of collecting personal information, we must notify the user in advance and ask for their consent, and collect personal information through the following methods.

    • The user agrees to the collection of personal information and directly enters the information during membership registration and service use
    • personal information is provided from affiliated services or organizations
    • The user participates in online/offline events through web pages, e-mails, faxes, and phone calls during the communication process through the customer center

    The personal information collected from users in the process of using the service is as follows

    • Information such as terminal information (OS, screen size, device ID), IP address, cookies, date and time of visit, records of proper or illegal service use, etc. may be automatically generated and collected in the process of using PC web and mobile web/app.
    • personal information can be provided from third parties through partnerships or linkages between services.
3. User of personal information

    personal information is used for membership management, service provision and improvement, and new service development

    We collect the minimum privacy information necessary to provide the following services through the website or individual applications or programs during membership registration or service use.

    • Member identification and confirmation of intention to join, person identification and age verification, prevention of illega use
    • Demographic characteristic analysis and service provision using it
    • New service development, various service provision, handling inquiries or complaints, and delivering notices
    • Transmission of contents, etc for paid services, or payment settlement
    • Prevention and sanctions against acts that interfere with the smooth operation of the service (including account theft and fraudulent use, etc.)
    • Confirmation of event participation, marketing and advertising, etc
    • Improvement of voice command and voice recognition, and provision of personalized service
    • Service usage records, statistics on access frequency and service use, service environment establishment in terms of privacy protection, customized service provision, and service improvement
4. Provision of personal information
  • Tkita Note does not provide the user's personal information to a third party unless there is a separate consent from the user or as stipulated by laws and regulations. We provide personal information as follows for service connection with third parties.
  • Tkita Note does not provide personal information to outside the company without the user's prior consent. However, personal information is provided to third parties after obtaining the user's consent within the scope necessary for the user to use the services of external partners, etc., and the following tasks are entrusted to provide the service.
  • personal information may be entrusted to an external company to perform some of the tasks necessary for service provision. In addition, it can be entrusted under management and supervision so that the entrusted company does not violate related laws.
5. Destruction of personal information

    personal information is destroyed without delay when the purpose of collection and use is achieved, and the procedure and method are as follows.

    Electronic files are safely deleted so that they cannot be recovered or reproduced. Records, printed materials, and written documents other than electronic files are shredded or incinerated. However, the information that is stored and destroyed according to the internal policy is as follows.

    • Tkita Note account and its email address are encrypted and stored for sending notification email and answering inquiries.
    • Records of illegal use of service

    In addition, Tkita Note separately archives or deletes the personal information of members who have not used the service for one year and more according to the ‘personal information expiration regulation’, and the separated personal information is stored for 3 years and then destroyed without delay.

    In addition, personal information that must be retained for a certain period of time in accordance with laws and regulations, and applicable laws and regulations are shown in the table below.

6. Others

    Tkita Note protects your rights.

    You can inquire or modify your personal information at any time, and you can also request to withdraw your consent to collection and use or to cancel your subscription.

    More specifically, in order to change personal information or cancel membership (withdraw consent) through the settings within the service, you can proceed with 'withdrawal of membership' within the service and if you contact the customer center in writing, by phone or by e-mail for the aforementioned purposes, we will take action without delay.

    If you request correction of errors in personal information, the personal information will not be used or provided until the correction is completed.

    Cookies are sometimes used to provide PC-based services.

    Cookies are used to enable faster and more convenient use of the website and to provide customized services.

    • What are cookies?

      It is a small text file that the web server sends to the user's browser and is stored on the user's computer.

    • purpose of use

      To provide personalized and customized services, cookies are used to store and retrieve user information from time to time. When a user visits the website, the website server reads the contents of the cookie stored on the user's device to maintain the user's preferences and provide customized services. Cookies help users to access and use the website conveniently as they set it up when they visit the website. In addition, it is used to provide customized information such as advertisements optimized through the user's website visit record and usage type.

    • Opt out of cookie collection

      Cookies do not store personally identifiable information such as name and phone number, and users have the option to allow cookies. Therefore, by setting options in the web browser, the user can accept all cookies, confirm each time a cookie is saved, or refuse to save all cookies. However, if you refuse to allow cookies, use of the web can become inconvenient, and there may be difficulties in using some services that require login.

    • How to set cookies
      • For Internet Explorer : Tools menu at the top of the web browser > Internet Options > Privacy > Settings
      • For Chrome : 'Settings' menu on the right side of the web browser > 'Show advanced settings' at the bottom of the screen > 'Content settings' button for personal information > Cookies

    TkitaNote complies with the General Data Protection Regulation of the European Union and the laws of each Member State.

    When providing services to users in the European Union, the following may apply.

[Purpose and basis for processing personal information]

    Tkita Note uses the collected personal information only for the purposes described in '3. Use of Personal Information', and informs users of the fact in advance and seeks consent.

    And in accordance with applicable laws such as GDPR, Tkita Note may process users' personal information in one of the following cases.

    • Consent of the information subject
    • For the conclusion and performance of a contract with the information subject
    • To comply with legal obligations
    • When processing is necessary for the material interests of the information subject
    • For the pursuit of legitimate interests of the company (except when the interests, rights or freedoms of the information subject are more important than those interests)

[Guarantee the rights of users in the European Union]

    As stated in 'We protect your rights', Tkita Note carefully protects users' personal information. In accordance with applicable laws such as GDPR, users may request that their personal information be transferred to another manager and may request refusal to process their information. And users have the right to file a complaint with the data protection authority.

    In addition, Tkita Note may use personal information to provide marketing such as events and advertisements, and seeks the user's consent in advance. Users can withdraw their consent at any time if they do not want it. Requests related to the above will be dealt with without delay if you contact us in writing, by phone or e-mail through the customer center. If you request correction of errors in personal information, the personal information will not be used or provided until the correction is completed.

Any question about personal information protection?

    As stated in 'We protect your rights', Tkita Note carefully protects users' personal information. In accordance with applicable laws such as GDPR, users may request that their personal information be transferred to another manager and may request refusal to process their information. And users have the right to file a complaint with the data protection authority.

    In addition, if you need to report or consult about personal information infringement, you can contact the following organizations for help.

    • Privacy Infringement Report Center (without area code)118 (https://privacy.kisa.or.kr)
    • Cyber Investigation Division, Supreme Prosecutors' Office (without area code)1301 (cid@spo.go.kr)
    • Korean National Police Agency Cyber Bureau (without area code)182 (https://cyberbureau.police.go.kr)

Cases where the privacy policy is changed

    We may revise the Privacy Policy for the purpose of reflecting changes in laws or services. If the privacy policy is changed, Tkita Note will post the change, and the changed privacy policy will take effect 7 days after posting. However, we will notify you at least 30 days in advance when there is a significant change in user rights, such as changes in the items of personal information collected and the purpose of use.

    • Announcement Date: July 09, 2021
    • Effective Date: July 09, 2021